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Microsoft Dynamics 365 Applications

Oversee your business and stay on target with the right data at the right time.

Using Microsoft Dynamics 365, we design and build powerful customer relationship management solutions and business applications to support your marketing, sales, operations, and customer service teams.

Customised processes can be created inline with your organisation's procedures to support all departments including sales, marketing, service, and compliance.

Clients that work with us to design and develop their Microsoft Dynamics 365 solution improve access to information resulting in increased efficiency and reduced risk.

  • Track marketing effectiveness
  • Marketing automation with Click Dimensions
  • Sales pipeline management
  • Intermediary business management
  • Digitise compliance processes and be altered to issues
  • Manage SLAs

Choose from on-premise or cloud deployment.


Applications

Marketing CRM

Are you targeting the right audiences? Are you using the right marketing channels? Give your team the data they need to improve your marketing ROI and grow your business.

Sales CRM

Keep your sales team focussed and give them the tools, processes, and data they need to convert your prospects to customers.

Customer Service CRM

Improve customer satisfaction and retention by giving your customer service team the right information at the right time.

Self Service Portals

Give customers, suppliers, and other stakeholders the ability to manage their own accounts and access information through self service portals.

Asset Management

Asset management solutions for all types of business.

Risk & Compliance Solutions

Automated customer take-on processes and ongoing risk review.


How We Help

New Implementations

Are you targeting the right audiences? Are you using the right marketing channels? Give your team the data they need to improve your marketing ROI and grow your business.

Upgrades

Keep your sales team focussed and give them the tools, processes, and data they need to convert your prospects to customers.

Customisations

Improve customer satisfaction and retention by giving your customer service team the right information at the right time.


Who's done this before?


From the Blog

CRM User Adoption

3 Critical Factors for Successful CRM User Adoption

The most concerning threat in CRM projects is slow user adoption (49%). That’s a major challenge faced by organisations. So why is this the case and what can you do about it?

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CRM System Planning

Planning a Successful CRM Project

Your business goals and objectives should be identified to ensure that design decisions and choices made during the implementing of CRM make a real difference to your business. Here's how.

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CRM System Scope

How to Scope a CRM Project

Breaking down a large CRM implementation into smaller, easy to digest projects and phases can seem impossible, especially if you are new to Microsoft Dynamics 365 CRM. Here's how to begin the process.

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Are you looking for support with a Microsoft Dynamics implementation?

Arrange a meeting with Simon to talk through your plans and get a cost estimate.